Customer Support - Korean relocation included to Cyprus
Korean-speaking Customer Support opportunity in sunny Cyprus ☀️. Relocate to beautiful Nicosia, join an international iGaming team, enjoy a great lifestyle 🌊, career growth, and full relocation.
We usually respond within a day
Position: Customer Support Agent
Location: Nicosia, Cyprus
Employment type: Full-time
Remuneration: Base salary + bonuses
What you’ll be doing:
Handle customer inquiries through live chat, email, phone, and other communication channels
Support customers across multiple brands
Assist with account-related questions, general queries, and service requests
Investigate and resolve customer issues efficiently
Maintain accurate records of customer interactions, feedback, and complaints
Work closely with internal departments to resolve more complex cases
Provide professional support in both Korean and English
Maintain strong product knowledge and understanding of internal procedures
Identify opportunities for upselling and customer engagement where appropriate
Deliver a consistent, high-quality customer experience
Schedule:
The role operates on a 24/7 rotating shift schedule:
07:00 – 15:00
15:00 – 23:00
23:00 – 07:00
What you bring:
Fluent Korean, written and spoken
Good level of English, written and spoken
Previous experience in customer service, customer support, sales, telephone support or a customer-facing role
Comfortable working shifts, weekends, and public holidays
Strong communication and problem-solving skills
Open to relocation to Cyprus
Previous iGaming experience is considered an advantage
Experience supporting customers through live chat, email, or phone
Additional languages are considered an advantage
What we offer:
First 3 months: €2,500 NET/month, which will gradually increase
Monthly Housing allowance
Mobile & internet allowance
Guidance and tools to reach your full potential
Relocation support for international candidates: 2 weeks' accommodation
Performance-based bonuses
Birthday bonus
Additional compensation for extra working hours
Sign-on bonus for new joiners
Medical Subscription
And many others!
- Department
- Customer Support
- Locations
- Nicosia
About Twentoo
Twentoo is a recruitment partner built by people who understand fast-moving environments.
We focus on iGaming, BPO, and Customer Support, working with companies that are growing quickly and need people who can keep up.
We support roles across different levels — from multilingual entry-level positions to more senior commercial and leadership hires.
We keep things simple.
We work closely with both companies and candidates to make sure the process is clear, relevant, and efficient. No unnecessary steps, no guesswork.
We know what these environments require — speed, adaptability, and people who deliver — because we’ve worked in them ourselves.
At Twentoo, it’s not just about filling a role.
It’s about finding the right fit for both sides, and making sure it works long term.